🔧 Advance Repair Management Module
The Advance Repair Module is a powerful add-on for UltimatePOS, designed to streamline repair service management for businesses handling electronic goods such as:
📱 Mobile Phones 💻 Computers & Laptops 🖥️ Desktops 📺 Televisions ⌚ Watches 📡 Wireless Devices 🖨️ Printers 🔬 Electronic Instruments, and more.
It covers the complete repair lifecycle — from accepting a device, creating a job sheet, assigning technicians, tracking spare parts, updating status, and finally, delivering the repaired device back to the customer.
⚙️ Key Features of Advanced Repair Module
📝 Repair Job Sheet
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Create a repair job sheet for every device brought in for service.
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Includes customer details, business location, service type (carry-in, pickup, or on-site).
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Captures essential info: Device, Brand, Model, IMEI/Serial No, Lock Password, Product Condition, Reported Issue.
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Acts as an instruction guide for the assigned technician.
👨🔧 Technician Assignment
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Assign each repair job to a specific technician or service staff.
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Manage service staff roles and permissions.
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Track technician performance and workload.
🎨 Configurable Repair Status
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Use color-coded statuses for quick visual identification (e.g., Pending, In Progress, Waiting for Parts, Completed, Delivered).
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Customizable statuses to fit your business workflow.
📱 Device & Model Management
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Manage multiple device categories (Mobiles, Computers, Tablets, Printers, etc.).
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Define and store specific models with details.
📋 Customizable Repair Checklists
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Pre-define checklists per device model (e.g., “screen test, camera test, charging port check”).
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Ensure quality control and avoid missed steps during repair.
🔩 Spare Parts & Services Integration
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Add spare parts (products) and services linked to each repair job.
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Track parts usage and maintain stock levels.
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Link costs to improve billing accuracy.
⏱️ Detailed Repair Tracking
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Track each repair with due date, completion date, technician name, defect, and repair checklist.
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Maintain a full history of all past repairs for customer trust.
📊 Complete Reporting
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Generate repair-specific reports:
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Jobs completed vs pending
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Spare parts usage
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Technician performance
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Revenue from repairs
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